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About this company
Lobby helps hotels tackle staffing shortages, shrinking profits, and rising guest expectations by automating email-based reservation workflows. Staff spend hours manually handling booking requests, cancellations, and RFPs complex cases can take up to two hours, leading to lost revenue.Unlike chatbot solutions, Lobby deeply integrates with reservation systems and automates complex requests using a Human-in-the-Loop (HITL) approach for accuracy.Part of the EHL Innovation Hub, Lobby is piloting with three Swiss hotels. Founders Romy, a software engineer who co-managed a 4-star hotel, and Alex, with a background in process automation for banks, previously worked together at Avaloq.Venture Kick funds will accelerate product development, expand integrations, and drive market adoption.